Privacy Policy we1in – Member Personal Data Protection That We Guard With Full Dedication

This Privacy Policy ("Policy") is published by we1in ("Platform", "We", "Company") and applies to all individuals who use the we1in website, our mobile app, and all services provided by our platform ("Services").

We take personal data protection seriously and comply with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). This Policy explains how we collect, use, disclose, and protect your personal information.

By using our Services, you consent to the collection and use of your personal information as described in this Policy. If you do not agree, please discontinue use of our Services.

We1in collects various types of information depending on how you interact with our platform. Below are the main categories of data we collect:

Data we do not collect: we1in does not store your credit or debit card information directly. All card payments are processed through third-party payment processors that comply with PCI DSS standards.

We1in uses the personal data collected for specific purposes only. We do not use your data for unrelated purposes without your consent:

• Service Provision: To create and manage your account, process deposit and withdrawal transactions, and enable you to access all platform features
• Identity Verification (KYC): To fulfill legal requirements in verifying member identity and preventing fraud and money laundering
• Account Security: To detect and prevent suspicious activity, unauthorized login attempts, and platform abuse
• Customer Support: To provide effective assistance when you contact our support team
• Platform Improvements: To analyze usage patterns and improve the overall user experience
• Communications: To send important account-related notifications, security updates, and promotional offers (if you have opted in)
• Legal Compliance: To meet reporting requirements to the relevant authorities when required by law

We1in does not sell, rent, or transfer your personal data to third parties for their own marketing purposes. We only share data in the following circumstances:

• Service Providers: Companies we engage to help operate the platform — such as payment processors, gaming software providers, and cloud services — receive only the data needed for their specific role and are bound by strict confidentiality agreements.
• Legal Requirements: When required by a court, regulatory authority, or legitimate law enforcement agency
• Fraud Prevention: With industry bodies or fraud prevention agencies to protect the integrity of the platform and the interests of all members
• Business Transfers: In the event of a merger, acquisition, or asset sale, member data may be transferred provided the receiving party maintains protection equivalent to this Policy

In all data-sharing cases, we ensure that the receiving party has adequate safeguards in place and uses the data only for permitted purposes.

We1in continuously invests in security infrastructure to keep your data protected at all times. The security measures we employ include:

• 256-bit SSL Encryption: All data transmitted between your device and we1in's servers is encrypted using the latest TLS protocols.
• Stored Data Encryption: Sensitive data stored in our databases is encrypted using industry-standard encryption algorithms
• Access Controls: Only authorised we1in staff may access member personal data, and all such access is strictly monitored and logged
• Two-Factor Authentication: we1in's internal systems use multi-factor authentication for all administrative access.
• 24/7 Monitoring: Our systems are continuously monitored to detect any intrusion attempts or unusual activity.
• Regular Security Testing: Audits and penetration testing are conducted periodically by independent security experts

We1in uses cookies and similar tracking technologies to enhance your user experience and understand how our platform is used. There are several types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session verification, and security. Cannot be disabled.
• Functional Cookies: Saving your preferences such as language and display settings so you do not need to reset them each time
• Analytics Cookies: Helping us understand the most frequently used pages and features to improve the platform
• Performance Cookies: Optimizing platform speed and reliability based on real usage patterns

You can manage or disable non-essential cookies through your web browser settings. However, this may affect certain features within the we1in platform.

As a we1in member, you have certain rights regarding your personal data under Malaysia's data protection laws. We respect and facilitate the exercise of these rights:

We1in retains your personal data for as long as your account is active or as long as necessary to provide our Services. Retention periods are also determined by applicable legal requirements:

• Active Account Data: Retained for as long as your account is active and for 7 years after account closure to meet legal requirements
• Transaction Records: Retained for a minimum of 7 years in line with financial and tax legal requirements
• Customer Support Records: Retained for 3 years after the last interaction
• Analytics Data: Anonymised data may be retained for a longer period for platform improvement purposes

Once the retention period ends, your data will be securely deleted or anonymized in accordance with our procedures.

We1in reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When we make significant changes, we will:

• Updating the "Last Updated" date at the top of this document
• Displaying clear notices on our platform
• Sending notifications to members via their registered email for material changes

We encourage you to review this Policy periodically. Continued use of the platform after any changes take effect will be considered your acceptance of the updated Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by we1in, our team is ready to assist you.

You can reach our privacy team via:

• Live Chat: Available 24 hours a day, 7 days a week on the we1in platform
• Email: [email protected] (response within 2 business days)

For formal requests regarding your data rights (access, transfer, deletion), please clearly state the type of request and the information you need so we can process your request more quickly and accurately.